Your privacy matters to luckytaya. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law.
luckytaya is committed to handling your personal information with transparency, security, and respect — in full compliance with the Philippine Data Privacy Act of 2012.
All data transmitted between your device and luckytaya is protected by industry-standard TLS encryption. Your account credentials and financial information are stored using strong encryption at rest.
luckytaya does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the platform, comply with regulations, and improve your experience.
As a data subject under the Philippine Data Privacy Act, you have the right to access, correct, erase, and object to the processing of your personal data held by luckytaya.
luckytaya shares data with PAGCOR and the Anti-Money Laundering Council (AMLC) only as required by Philippine law. We do not share beyond what is legally mandated.
luckytaya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations.
luckytaya uses cookies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time.
Summary: luckytaya collects personal data to operate your account, process payments, comply with PAGCOR and AMLC requirements, and improve the platform. We do not sell your data. You have full rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Read the full policy below for details.
luckytaya ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the luckytaya platform at luckytaya.org. This Privacy Policy describes how luckytaya collects, uses, stores, shares, and protects your personal information in connection with your use of our online casino services.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data processed by luckytaya in connection with the operation of the platform, whether collected online, through our mobile interface, or through customer support interactions.
By registering an account on luckytaya or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the luckytaya platform.
luckytaya is the data controller responsible for the personal data collected through the luckytaya platform. As data controller, luckytaya determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 and all applicable Philippine regulations.
luckytaya has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection compliance. Contact details for the DPO are provided in Section 15 of this Privacy Policy.
luckytaya collects the following categories of personal data:
luckytaya collects personal data through the following means:
luckytaya uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration & identity data |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, KYC data |
| Fraud prevention and security monitoring | Technical data, financial data, KYC data |
| PAGCOR licensing compliance | All categories as required |
| Anti-money laundering (AMLC) compliance | Financial data, identity data |
| Customer support | Communications data, account data |
| Responsible gaming tools | Account data, usage data |
| Platform improvement and analytics | Technical & usage data (anonymised where possible) |
| Marketing communications (with consent) | Email, name, preferences |
luckytaya processes your personal data on the following legal bases under the Data Privacy Act of 2012:
luckytaya does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:
Data Processing Agreements: All third-party service providers who process personal data on behalf of luckytaya are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by luckytaya.
luckytaya uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the luckytaya platform. luckytaya does not use third-party advertising or tracking cookies.
luckytaya implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, luckytaya will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
luckytaya retains your personal data for the following periods:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC / identity verification documents | 5 years after account closure (PAGCOR requirement) |
| Financial transaction records | 5 years (AMLC / anti-money laundering requirement) |
| Customer support communications | 3 years after last interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
After the applicable retention period, personal data is securely deleted or anonymised. Where data must be retained for longer periods due to ongoing legal proceedings or regulatory requirements, luckytaya will retain it only for as long as necessary.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by luckytaya:
To exercise any of these rights, contact luckytaya's Data Protection Officer using the details in Section 15. luckytaya will respond to all valid requests within 30 days. Identity verification may be required before processing your request.
luckytaya strictly prohibits the use of its platform by persons under 21 years of age, in accordance with PAGCOR regulations and Philippine law. luckytaya does not knowingly collect personal data from individuals under 21.
If luckytaya discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any deposits will be returned in accordance with applicable law. If you believe a minor has registered on luckytaya, please contact our support team immediately.
luckytaya primarily processes and stores personal data within the Philippines. Where data is transferred to service providers located outside the Philippines — for example, cloud infrastructure or KYC verification services — luckytaya ensures that such transfers are subject to appropriate safeguards, including contractual clauses that provide a level of data protection equivalent to that required under Philippine law.
luckytaya will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without appropriate contractual safeguards in place.
luckytaya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, luckytaya will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the luckytaya platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by luckytaya, please contact our Data Protection Officer:
Email:
General Support:
Live Chat: Available 24/7 via the luckytaya platform
Response time: Within 30 days for formal data rights requests; within 24 hours for general privacy enquiries.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.
Now that you know how luckytaya protects your data, join thousands of Filipino players enjoying a secure, fair, and exciting online casino experience. Register today — it takes less than two minutes. For players 21 and above only.